Real-time status of Epic Tech AI services and infrastructure
Customer-facing chat widget and messaging interface
Automated responses and intelligent routing system
Admin dashboard and real-time analytics platform
REST API and webhook delivery system
Third-party integrations and data synchronization
Email delivery and notification system
We experienced a brief period of increased API response times due to high traffic. The issue was resolved by scaling our infrastructure. No data was lost and all services are now operating normally.
Duration: 15 minutes | Impact: Minimal
Scheduled maintenance to upgrade our database infrastructure. All services were temporarily unavailable during the maintenance window.
Duration: 2 hours | Impact: Full service interruption
Some customers experienced issues with the chat widget not loading properly on their websites. This was caused by a CDN configuration issue which has been resolved.
Duration: 45 minutes | Impact: Partial service degradation
Get notified about service updates and maintenance windows